At Ezra Notebooks, we are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy outlines how we handle the delivery of your products across the globe.

1. Delivery Areas
Ezra Notebooks ships worldwide. We deliver to major cities and regions across different countries. Remote or restricted locations may experience longer delivery times or limited availability.

2. Shipping Method
All orders are shipped via our trusted logistics partners. Our service is Cash on Delivery (COD) only, which means you pay in cash at the time your order is delivered.

3. Processing Time
Orders are typically processed within 1–3 business days after confirmation. During peak seasons or promotional periods, processing times may take longer.

4. Estimated Delivery Time
Estimated delivery times vary based on location:

  • Domestic (within your country): 3–7 business days
  • International (outside your country): 7–15 business days

Please note: Delays may occur due to customs, weather conditions, or unforeseen logistics issues.

5. Delivery Confirmation
Once your order is shipped, you will receive a confirmation via email or SMS with delivery tracking details, where available.

6. Delivery Attempts
If you are unavailable during delivery, our courier will make additional attempts or contact you directly. Orders may be returned to us if delivery fails after multiple attempts. Re-delivery may be possible upon request.

7. Shipping Charges
Shipping charges are calculated at checkout based on destination and package weight. In some regions, we may offer free shipping promotions—check our site for current offers.

8. Customs, Duties & Taxes
For international orders, customs fees, import duties, or local taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in our product or shipping prices.

9. Packaging
All items are carefully packed to ensure safe delivery. In the event of visible damage to the packaging upon arrival, please take photos and contact us immediately.

10. Order Tracking
If your order includes tracking, we will share the tracking number once your item is shipped. For assistance with tracking or updates, contact us at [email protected].

11. Delivery Issues
If your order is delayed, missing, or delivered incorrectly, please contact us within 7 days of the expected delivery date. We will investigate and assist in resolving the issue as quickly as possible.

12. Contact Us
For any questions or concerns regarding shipping, feel free to reach out to our support team at:
[email protected]